Confirmation of Rental Terms & Agreement.
Assurance Event Rentals – Rental Terms & Agreement
By placing an order with Assurance Event Rentals, the customer agrees to the following terms and conditions.
1. Reservation & Payment: All rentals must be confirmed with a deposit or full payment. Orders are not guaranteed until payment is received. Remaining balances must be paid before delivery or pickup unless otherwise agreed.
2. Rental Period: The rental period begins at the scheduled delivery or pickup time and ends at the agreed return time. Any late returns may incur additional charges, unless an alternative return time has been agreed upon in advance by both parties.
3. Delivery & Pickup: If delivery is selected, the customer must ensure the location is accessible for delivery and pickup. Additional charges may apply if delays occur.
4. Customer Responsibility: The customer is responsible for all rented equipment from the time it is delivered or picked up until it is returned or collected by Assurance Event Rentals.
5. Damage, Loss, or Cleaning: The customer agrees to pay for any damaged, missing, or excessively dirty items. Repair or replacement costs will be charged at the current market value.
6. Setup & Breakdown: Setup and breakdown services are not included unless specified in the order and may require an additional fee.
7. Cancellations: Cancellations must be made at least 48 hours before the event. Deposits may be non-refundable depending on the reservation terms.
8. Weather: For outdoor events, customers assume responsibility for equipment once delivered. Weather-related cancellations after delivery will not be refunded.
9. Liability: Assurance Event Rentals is not responsible for accidents, injuries, or damages resulting from the use or misuse of rented equipment.
10. Agreement: By placing an order, making payment, or accepting delivery, the customer confirms they have read and agree to these rental terms.
